About the Role

• Full time (35 hour work week)
• Permanent On-Going Opportunity Available
• Based in our West Ryde office with travel to properties in the Greater North / North Western Sydney region

The role of Tenancy Manager (Leasehold) is responsible for the performance of a full range of tenancy management functions to assist clients to achieve long-term sustainable tenancies with Link Wentworth.

Key areas of responsibility include:

• Tenancy management including tenancy sign-ups and client service visits (property inspections)
• Arrears management including supporting and referring tenants to other community organisations to assist them in reducing their debt
• Managing anti-social behaviour and other breach of tenancy issues (other than rental and non-rental arrears)
• Building and maintaining relationships with key support providers and making referrals to other services where appropriate
• Representing Link Wentworth at the NSW Civil and Administrative Tribunal (NCAT) as required

Who we are looking for:

The ideal candidate will have:

• Minimum three (3) or more years of property management experience
• Demonstrated experience or understanding of the social housing sector and the nature of the customers who seek or live in social housing
• Demonstrated knowledge of policy and legislation applying to residential tenancy management
• Demonstrated understanding of effective arrears management practices
• Good negotiation and conflict resolution skills, with the ability to liaise with a number of stakeholders including tenants from diverse backgrounds
• Ability to develop and maintain effective partnerships with identified support agencies and community services
• Empathy and compassion for others who face disadvantage

You will also need:

• A current driver’s licence valid in the state of NSW
• At least two (2) COVID-19 vaccinations, meaning, having received the primary course of an Australian Government approved COVID-19 vaccination
• Willingness to undergo a National Police Check to Link Wentworth's satisfaction

How to Apply

If this sounds like you, please click ‘Apply’ and submit an up-to-date resume and cover letter addressing your suitability for this position.

Contact

To request a copy of the full position description or to make any other enquiries, please contact Mitchell Green, Recruitment Specialist at [email protected] or phone (02) 9159 7569

Who are we and why should you join us?

Link Wentworth is an ambitious and growing housing and homelessness service, based in Greater Sydney. 

With the NSW rental and housing crisis reaching breaking point, our services are needed more than ever in our communities.

Link Wentworth offers staff: 

• A strong culture of collaborative teamwork, individual empowerment, and customer-centred service delivery 
• Strong focus on internal staff career development and opportunities
• Options for flexible work arrangements  
• Attractive leave options including ability to purchase up to two (2) weeks additional annual leave per year
• A competitive salary with the opportunity to reduce your income tax and increase your take-home pay with not-for-profit salary packaging
• Meaningful and fulfilling employment, improving the lives of others every single day 

+ much, much more!!!