Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change.
Eos by SkyCity is our award-winning luxury hotel amongst 10 restaurants and bars and a world-class casino all nestled in the heart of one of the world's most liveable cities.
We are thrilled to be expanding our exciting and vibrant Front Office team and are now looking for a Guest Service Agent to join our team on a casual basis.
So, what does the role look like?
Delivering on the brand promise of 'live extraordinary', our Guest Service Agents will deliver on the heightened expectations of 'a new level of luxury and indulgence' that we have promised our guests, ensuring that the five Eos brand pillars are reflected in everything we do - distinctive, unexpected, indulgent, personalised, and magnetic. You will interact in ways that create guest loyalty and positive word of mouth, not only throughout Australia, but Internationally as well.
As our Guest Service Agent, you will ensure that all guests receive exceptional service each day in all moments and experiences throughout their stay. You will facilitate all Front Office duties such as:
What you will look like?
Possessing impeccable customer service skills and experience, you will utilise your high attention to detail and excellent communication skills to create an exquisite experience for our guests. You will enjoy working in a fast-paced environment and have experience delivering exceptional Front Office operations and heightened guest experiences in a luxury hotel environment. You will have a desire to work in a high performing team with the curation of exceptional customer experiences at the forefront of everything you do.
Requirements
What's in it for you?
Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including:
No recruitment agencies please.
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
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