The Visitor Services Officer will welcome visitors with a positive experience, whilst providing knowledge of Flagstaff Hill Maritime Village Precinct and wider Warrnambool region including its history and features. 

The successful applicant will have:

• Knowledge and experience in public services – tourism, hospitality or interpretative areas.
• Knowledge of tourism products and services - specifically history, geography, features and attractions.
• High level of communication skills and customer service 
• Skills and knowledge in the areas of promotion, sales and public speaking
• This position is predominately weekend work due to the nature of the role. 

The Benefits
This is a casual position and the hourly rate is $39.91 per hour (inclusive of 25% casual loading). 

Council also offers a range of other benefits for its employees, including:

• Ongoing training and development 
• Discount to Council owned facilities
• Paid parental leave 
• Employee Assistance Program
• Long service leave (pro-rata) after 7 years

To Apply
To apply for this opportunity, please click ‘Apply Now’ on the Warrnambool City Council website and complete the electronic application form. 

Questions
If after reading the position description you have further questions please contact Ashley Ansell, Visitor Services Coordinator, on 03 5559 4601 or [email protected].

Applications close: 5.00pm Friday 3 November 2023 

Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check. 

For more information about the recruitment process, please visit www.warrnambool.vic.gov.au/careers

Warrnambool City Council is an Equal Opportunity Employer

For details on what to include in your application refer to

www.warrnambool.vic.gov.au/how-submit-your-application