Position Summary:

This position is the first point of contact for all aspects of ensuring we deliver an excellent conference and events service for internal and external clients. The incumbent is also responsible for identifying new business opportunities.

On day one, you will bring: 

• A creative and entrepreneurial approach to finding solutions and developing new initiatives.
• A high level of accuracy and strong attention to detail.
• Superior organisational skills and an ability to handle several projects simultaneously with a focus on timelines and completion deadlines.
• Cooperative team-work skills as well as the ability to work independently within agreed guidelines.
• A professional, confident, and friendly approach with an ability to engage and build strong working relationships with clients.
• Proven experience in establishing positive working relationships with customers and colleagues.
• Strong computer skills with advanced competency in Microsoft products and a willingness to complete hands-on administrative tasks.
• An understanding of basic accounting principles and procedures – experience in managing a small budget, invoicing and debtors management.
• Experience and confidence in managing online materials including updating website materials and using social media.
• Flexibility in approach to duties and hours when required i.e. early morning and weekend work is required from time to time (TOIL is available and to be arranged with Manager).
• A proactive approach to helping others when required.
• Excellent communication skills including being comfortable with engaging prospective clients.
• Alignment with the College’s commitment to maintaining a welcoming, inclusive, and respectful community.
• A clear understanding of confidentiality and the importance of acting with discretion and personal integrity. 

Essential

• At least three years’ experience in Conference and Events.
• Strong interpersonal skills.
• Police Check and Working with Children Check (or willingness to obtain these).
• First Aid Certificate or willingness to obtain.

It would be great if you also bring:

• Previous experience in the education and/ or student accommodation sectors.
• Qualification in Events Management or relevant field. 
• Current Australian driver’s licence.

In this role, you will: 

• Manage all aspects of internal and external functions from initial enquiries through to delivery and follow-up.
• Attend to all enquiries and liaise with both clients and College staff to deliver high quality conference services.
• Review procedures, services, and costings regularly and actively manage costs to maximise revenues without compromising on quality. 
• Liaise with the Dean of Students regarding College Events, including but not limited to Formal Dinners, the Annual Dunmore Lang College Company AGM and Dorothy Knox Dinner, Scholarships Breakfast and academic dinners.
• In consultation with the Chief Financial Officer and Accountant, develop the annual Conference and Events budget. 
• Working alongside the Accountant, ensure invoices are generated in a timely manner; monitor and follow up payment of invoices.
• Promote the conference facilities to current clients, Macquarie University, Macquarie Park and actively seek new clients and business opportunities. 
• Contribute to review of marketing and promotional material with the aim of increasing awareness of Colleges services and reach to key markets.
• Manage the Conference and Events component of the website and social media, keeping information up to date, accurate and relevant.
• Conduct an annual review of the schedule of events and the Conference operating manual.
• Maximise the functionality of existing corporate spaces, and provide advice on necessary improvements, including upgrading of equipment, as required.
• Be self-sufficient and self-motivated as well as a great team member. Work co-operatively with other team members including assisting other work areas in times of high demand.
• Actively participate in regular staff and team meetings.

Our Benefits

• A great community of staff and students.
• Salary packaging.
• Onsite parking.
• Staff lunch.
• Flexible work hours including a 9-day fortnight programme (following successful probation period). 
• Close to shops and other services.
• Green walking spaces nearby.
• Public transport within a 5-minute walk.

You will report to:

• The Dean of Students (Career Expos, College functions and events).
• The Chief Financial Officer (External conferences and events).

You will be working with:

• College staff team.
• Catering Manager.
• Housekeeping Manager.
• College visitors and clients/stakeholders including Macquarie University.

About Dunmore Lang College

Opened in 1972 as the first affiliated Residential College at Macquarie University, Dunmore Lang College accommodates 260 students coming predominantly from rural and regional NSW, as well as from interstate and around the world.

A strong scholarship programme supports students who would not otherwise be able to attend university to successfully complete their degrees. The College has developed a significant outreach to rural and regional, Aboriginal, and first-in-family students.

The students are supported by an integrated pastoral care team of staff and student leaders including the Principal, Dean of Students, and Resident Advisers who all reside at the College as well as the Assistant Dean, Community Supervisor, and Senior Duty staff.

The College is committed to building and supporting a safe, respectful, and inclusive community, and welcomes students and staff from a diverse range of backgrounds and experiences.

We are a residential academic community based on core values of respect, personal integrity and responsibility, excellence, and service to others. We encourage students to seek leadership and initiate change.

All staff are expected to actively support the College’s commitment to providing a diverse and inclusive community where students feel welcome, respected, and encouraged.

The College is located adjacent to the University and within a 5-minute walk of the Macquarie University metro station as well as the Macquarie Shopping Centre.

In addition to our core mission of supporting rural and regional students to complete their degree, the College provides facilities for external conferences and events throughout the year and especially during university breaks.  These funds subsidise student fees.

This Events Coordinator holds primary responsibility for the implementation and ongoing success of this aspect of the College’s operations.