Since 1978, Sydney Theatre Company has produced work that is – in the words of founding artistic director Richard Wherrett – grand, vulgar, intelligent, challenging and fun. A paradox as playful as our city. 

In the 21st century, the company is dedicated to producing Australian works of ambition and scale. We create and share stories with artists and audiences that provide opportunities for reflection, revelation and joy. And we share our work widely through regional, national and international touring, partnerships and outreach activities.  

Our four home venues ranging in size from 160 to 890 seat capacities allow us to develop and celebrate theatrical expression of all kinds. We keep classics alive and resonating with the present day, and our resident artist, commissioning and workshop programs ensure we continue to discover and develop the next wave of Australian stories and storytellers. 

Role Overview 

The Business Data Analyst is a business-critical role and works collaboratively with the Insights and Analytics Manager and business stakeholders to shape data culture throughout Sydney Theatre Company (STC). The Business Data Analyst is a key member of the Analytics Centre of Excellence – and project manages research projects in cross-functional teams. Using our CRM and Ticketing System, Tessitura, the Business Data Analyst scopes and builds reports and dashboards for STC and hirers of Roslyn Packer Theatre using SQL, SSRS and Sisense. 

The role uses analytical skills coupled with an understanding of the customer and business to identify opportunities for STC with segmentation, marketing, pricing, and reporting strategies. The Business Data Analyst is a member of several teams that work to enhance the experience of the customer and to optimise the use of Tessitura. Strong relationship management, presentation and communication skills are required. 

Application   

In order to make your application for this position, please forward your resume and a cover letter briefly demonstrating how your experience is applicable to the listed Capabilities & Compentencies as outlined below and also in the position description to [email protected] 

Capabilities & Compentencies

Essential

• Minimum 3 years’ experience in a customer facing role with strong experience in the management of customer data. 
• Knowledge of and interest in the performing arts. 
• Capacity to align reporting specifications to business objectives. 
• Enthusiasm to learn, question and process ideas. 
• Strong project management skills and attention to detail. 
• Excellent relationship building, collaboration and communication skills.

Desirable, Not Essential 

• Experience with Tessitura CRM, SQL, SSRS or dashboarding tools (Sisense, Power BI or similar).
• Tertiary qualifications or experience in marketing, project management, data analytics or similar discipline.

Closing date for applications is 9am Wednesday 22 November 2023 

* Must be Australian resident or hold current, appropriate working visa 

The Sydney Theatre Company encourages applications from Aboriginal and Torres Strait Islander people, people with a disability, mature age workers, people from diverse cultural and linguistic backgrounds and lesbian, gay, bisexual, transgender, intersex and queer (LGBTQI+) people. 

A full copy of the Sydney Theatre Company’s Cultural Representation Pledge can be found here: https://www.sydneytheatre.com.au/about/stc-commitments/cultural-representation-pledge  

For more information about Sydney Theatre Company’s History, Annual Report and Future Programming: https://www.sydneytheatre.com.au/