About Me

I am a positive and optimistic person who is full of enthusiasm for life. I will take everything seriously and I have a strong willingness to learn new things. I am available every day from November 2023 to February 2024..
Eligible to work in Australia: Yes
Highest Level of Education: Masters Degree
Total years of experience: 1

Work Experience

• China Merchants Bank - Wuhan, CN
• 2023.06- 2023.07
• Summer intern
• • Received 200 customers daily in the lobby, triaged customers to different functional areas, and enhanced the efficiency and quality of business processing for customers. • Provided customers with services in various programs, such as card opening pre-filling, and assisted customers in using self-service kiosks etc. • Help the department to count and check customer information 150 items daily, recommend suitable financial products for customers, and answer customers' questions

• Deloitte China, Business Advisory Services - 北京市
• 2023.05- 2023.06
• Intern
• • Collected and analyzed 7 mature smart city investment and financing models, and designed the smart city planning plan for the district according to the client's existing asset level. • Tapped customers' pain point needs, and complementing customers' potential needs and solutions to form a complete project program.

Education

• Masters Degree
• University of Melbourne - Melbourne VIC 2023.01-2024.07
• Master of Art in Marketing Communications

• Bachelor Degree
• Central China Normal University - Wuhan, CN 2018.01-2022.01
• Bachelor of Art in Art of Announcing and Anchoring

Personal Skills

• Fluency in Mandarin
• Problem-Solving Ability
• Excellent in customer service