About Me

I started my financial planning career as a paraplanner in a boutique firm, building strong technical knowledge and client engagement skills in providing strategic and investment advice. After achieving the Certified Financial Planner® designation in 2012, I've worked as a financial planner for five years in industry super funds, a boutique firm and a global bank. My most recent role was providing private wealth solutions to wholesale clients, which I left due to corporate restructuring. I'm resilient, highly motivated and adaptable with great problem-solving skills. I am looking forward to developing my career in Financial Planning & Compliance. Personal Skills & Qualities • Technical and analytical skills • Relationship building and client engagement skills • FASEA qualified with a Master's Degree in Financial Planning • Knowledge of financial planning software - Xplan, Coin and Midwinter • Autonomous and self-driven • Fluent in English and Mandarin.
Eligible to work in Australia: Yes
Highest Level of Education: Masters Degree

Work Experience

• National Australia Bank
• 2018.01- 2023.10
• Sales Manager
• Melbourne Responsibilities • Worked with a team of wealth managers to meet the investment needs of private clients. • Provided coaching and training on fixed income, IPOs, hybrids, managed funds and equities. • Maintained a high standard of Net Promoter Scores (NPS). • Implemented robust sales processes, reviewed sales activities to identify compliance risks and managed remediation. Achievements • Increased the assets under management by 40% (between 2018 and 2020) • Reduced the number of breaches and complaints by 50% (between 2018 and 2022)

• Citigroup, Melbourne
• 2015.08- 2017.12
• Financial Adviser
• Responsibilities • Prepared and presented holistic and scaled financial advice to retail clients across managed investments, superannuation, annuities, insurance and SMSF. • Self-prospected through client referrals and external business development. • Maintained CPD and strict compliance requirements with a strong reputation for quality. Achievements • Strong stakeholder engagement, resulting in an increase in both the quantity and quality of investment and insurance referrals from bankers. • Sole adviser in Melbourne responsible for remediation and mitigation of legacy book complaints.

• Univalue Financial Solutions
• 2014.10- 2015.08
• Financial Adviser
• Melbourne Responsibilities • Provided holistic strategic, investment and insurance advice to clients. • Generated new business through various marketing strategies including seminars, events and business referrals. Achievements • Acted as the responsible manager for the AFS licensee, overseeing the operations and compliance of the business.

• 2012.01- 2014.10
• Financial Adviser, Superpartners, Melbourne
• Responsibilities • Provided phone-based intra-fund advice to the members of industry super funds. • Conducted initial face-to-face meetings with prospective clients to assess their advice needs and refer them to advisers providing comprehensive advice. Achievements • High Performance Adviser of the Year (2013).

• Shadforth Financial Group - Melbourne VIC
• 2010.10- 2012.04
• Paraplanner
• Responsibilities • Prepared comprehensive advice in the areas of aged care, defined benefit, SMSF and retirement planning. • Undertook investment and technical advice research. • Developed Statement of Advice clauses and template. Achievements • Strong technical knowledge and go-to person for comprehensive advice modelling in Xplan.

• Portfolio Managers - Melbourne VIC
• 2006.11- 2010.10
• Paraplanner
• Responsibilities • Prepared advice documents and executed the implementation of SOA. • Technical research & project modelling. Achievements • High performer in a fast-paced environment, leading to a promotion to Supervisor in six months (2007).

Education

• Masters Degree
• Griffith University 2019.01-2020.12
• Master's Degree in Financial Planning

Personal Skills

• Business Development
• Financial planning
• Relationship management
• Mandarin
• English
• Presentation Skills
• Marketing