About Me

Hi, this is Mia. I am seeking your part-time job opportunity and can be available five days a week, including Tuesday, Thursday, Friday, Saturday and Sunday. And I can start to work immediately, there is no waiting time. Having worked in H&M, supermarkets and restaurants, I have obtained practical sales and customer service skills, including providing customer support, communicating, possessing payments, and upselling. These experiences also taught me how to cooperate with team members. I believe that I can contribute to the ongoing success of your business. Thank you..
Willing to relocate: Anywhere.
Eligible to work in Australia: Yes
Highest Level of Education: Bachelor Degree (Hons)
Total years of experience: 4

Work Experience

• H&M - 天津市
• 2018.07- 2019.07
• Sales Advisor
• • [Customer Service] Provided excellent service by greeting customers enthusiastically, helping them find desired goods and resolving complaints, leading to a 7% rise in new membership. • [Sales System Operation] Processed cash, credit and debit card payment transactions, executed upselling and balanced the cash registers at the end of the day. • [Organisational Skills] Managed multiple tasks in a fast-paced workplace, such as tidying the garments while organising the fitting room to reduce customers' queue time.

• Dyson - 天津市
• 2018.03- 2018.06
• Sales Assistant
• • [Sales Implementation] Generated a 10% rise in sales by displaying product functions, advising products according to different customers' needs, and introducing promotions to boost sales. • [Teamwork] Supported the sales representative by greeting customers warmly, processing payments and packaging the goods efficiently.

• CR Vanguard Supermarket - 天津市
• 2017.09- 2017.12
• Sales Representative
• • [Communication] Generated $1,000 in daily revenue by providing free tasting samples in the supermarket and communicating with the customers to introduce new products and promotions. • [Inventory Management] Replenished the inventory to meet customers' demands and kept the stand tidy to provide a positive shopping experience.

• Brazil BBQ Buffet Restaurant - Shenzhen
• 2016.06- 2016.09
• Restaurant Server
• • [Customer Service] Introduced exceptional service by warmly welcoming customers, assisting with orders, and effectively addressing concerns. • [Food Service] Delivered the finished dishes from the kitchen to customers, kept an eye on customers to be ready to provide service, and removed empty dishes from the table promptly. • [Teamwork] Cooperated with the team members to reset the tables and chairs, deliver the dirty dishes and cups to the kitchen, and place tableware organised.

Education

• Masters Degree
• Torrens University Australia - Melbourne VIC 2023.09-2024.07
• Master's degree in MBA

• Bachelor Degree
• Tianjin University of Commerce - 天津市 2016.09-2020.06
• Bachelor of Electronic Commerce in Marketing, Accounting

Personal Skills

• Data analysis skills
• Microsoft Excel

Other information

• Language
• Mandarin - Native;

• IELTS
• December 2022 to Present;
  Overall Band Score: 7.0