About Me

Malaysian Male Age 21 Logistics & Supply Chain Management Graduate (2023) Lives in Melbourne CBD Eager to learn new skills & Hardworking Languages Speak: • English, Fluent • Chinese, Fluent • Malay, Elementary.
Willing to relocate: Anywhere.

Work Experience

• AIRBNB HOST - Melbourne VIC
• 2023.03- Present
• Self Employed
• • Handling Customer Communications • Customer Servicing • Room & House Cleaning Services • Performance analysis and corresponding pricing adjustment • Coordinating guest check in/out, cleaning services, repairs & maintenance in between bookings reservations • Ensure compliance to rental regulations • Managing operations budget

• SK Fruit Store - Johor
• 2021.05- 2021.08
• Fruit Stall Assistant
• • Daily operations (wholesale & retail) • Handling of supplier's (growers) produce (quality check and storage) • Customer communications • Handling customer complaints & Enquiries • Coordinating members of the team • Reporting to managers of any issue and operations

Education

• Royal Melbourne Institute of Technology - Melbourne VIC 2023.09-2023.10
• Future Skills Short Course in Implementing Digital Marketing Campaign

• Bachelor Degree
• Royal Melbourne Institute of Technology - Melbourne City Centre VIC 2020.07-2023.07
• Bachelor's degree in Logistics & Supply Chain Management

• Royal Melbourne Institute of Technology - Melbourne VIC 2019.06-2020.06
• Foundation in Business

Personal Skills

• Customer relations and services
• Leadership
• Team management
• Organisational skills
• Detailing
• Chinese
• Mandarin
• English
• Marketing
• Budgeting
• Project Management
• Pricing
• Residential Cleaning
• Management